Support
Get help fast
Email watsonlegacygroup@gmail.com — include "Ask Lindz" in the subject line and describe what happened. We aim to respond within 1–2 business days.
Quick answers
Is the app free? The Fit Check, your top-3 results, the first lanes, starter templates and checklists, the coach chat, read-along voice, and all save/download features are free. Pro unlocks the full 21-lane plan and complete vaults.
How does read-along work? Tap the 🔊 button. Your phone speaks the screen using its own best built-in voice — free, and nothing is recorded or sent anywhere. Change the voice in Settings ⚙️. If you hear nothing on iPhone, check the silent switch and volume, then tap 🔊 again.
How do I save my plan or templates? Look for ⬇ Save buttons on your results, lane cards, templates, and checklists — files download straight to your device. On results you can also tap 🖨 Save as PDF and use your phone's print-to-PDF. If a download doesn't start inside the Instagram browser, open the site in Safari or Chrome, or use 📋 Copy.
Will I lose my progress? Progress lives on your device. Settings → 💾 Save backup downloads your results, checklist ticks, tracker, sprint, settings, and chat. For security, it does not include your Pro license key; keep your Whop receipt.
I purchased — how do I activate Pro? Open the post-purchase welcome page or the app's “Already purchased?” form and enter the unique software license key from your Whop receipt. Ask Lindz verifies that the membership is active and belongs to an Ask Lindz product before opening Pro content.
Why is my license rechecked? Pro access follows the current membership status. An active or trialing monthly/annual membership opens Pro; canceled or expired access does not. A temporary network or license-service problem leaves the free app available and asks you to retry.
I lost access. Re-enter the license key from your Whop receipt. If it is rejected unexpectedly, confirm the membership in Whop, then email us with your Whop order email so we can investigate.
How do I cancel a subscription? Whop account → Memberships → cancel, or email us. Cancelling stops future charges at the end of the current period. See the Refund Policy.
Can Ask Lindz review my contract / tax / legal question? No — by design. It's an education and organization coach. Contract, legal, tax, lending, and fair-housing questions go to the licensed professional responsible for the transaction.
Company
Watson Legacy Group LLC · 1207 Delaware Ave #3607, Wilmington, DE 19806 · watsonlegacygroup@gmail.com
Watson Legacy Group LLC · 1207 Delaware Ave #3607, Wilmington, DE 19806 · watsonlegacygroup@gmail.com
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