Support
Get help fast
Email watsonlegacygroup@gmail.com — include "Ask Lindz" in the subject line and describe what happened. We aim to respond within 1–2 business days.
Quick answers
Is the app free? The Fit Check, your top-3 results, the first lanes, starter templates and checklists, the coach chat, read-along voice, and all save/download features are free. Pro unlocks the full 21-lane plan and complete vaults.
How does read-along work? Tap the 🔊 button. Your phone speaks the screen using its own best built-in voice — free, and nothing is recorded or sent anywhere. Change the voice in Settings ⚙️. If you hear nothing on iPhone, check the silent switch and volume, then tap 🔊 again.
How do I save my plan or templates? Look for ⬇ Save buttons on your results, lane cards, templates, and checklists — files download straight to your device. On results you can also tap 🖨 Save as PDF and use your phone's print-to-PDF. If a download doesn't start inside the Instagram browser, open the site in Safari or Chrome, or use 📋 Copy.
Will I lose my progress? Progress lives on your device. Settings → 💾 Save backup gives you one file with everything; Restore brings it back on any device.
I purchased — how do I unlock? After checkout you're taken to a welcome page that unlocks Pro on your device automatically. If that didn't happen (you closed the tab, or bought on one device and use another), open the app → tap "See what Pro unlocks" → "Already purchased?" → enter your access code from the welcome page.
What is the license key in my Whop receipt? That's your unique proof of purchase. You don't need it to use the app — the welcome page unlocks you. Just keep it: if you ever contact us about billing, a refund, or lost access, include your Whop order email or that license key and we can verify your purchase and help you in minutes.
I lost my access. Re-open the welcome link from your purchase, or re-enter your access code. Still stuck? Email us with your Whop order email or license key and we'll get you back in.
How do I cancel a subscription? Whop account → Memberships → cancel, or email us. Cancelling stops future charges at the end of the current period. See the Refund Policy.
Can Ask Lindz review my contract / tax / legal question? No — by design. It's an education and organization coach. Contract, legal, tax, lending, and fair-housing questions go to the licensed professional responsible for the transaction.
Company
Watson Legacy Group LLC · 1207 Delaware Ave #3607, Wilmington, DE 19806 · watsonlegacygroup@gmail.com
Watson Legacy Group LLC · 1207 Delaware Ave #3607, Wilmington, DE 19806 · watsonlegacygroup@gmail.com
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